The front desk is open during the following times:
- Monday - Friday: 9:00 AM - 5:00 PM
- Saturday - Saturday: 8:00 AM - 10:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. After hours check-in for this property is based at a different location, at the 85 SkyCity Building management office. Reception hours are 8 AM-10 PM on Taiwan public holidays.