Kumo no Ueno Hotel

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
• Enhanced food service safety measures are in place.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for Japanese breakfast: JPY 1100 for adults and JPY 1100 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.