Distances are displayed to the nearest 0.1 mile and kilometer.
Dos Aguas Park - 0.5 km / 0.3 mi
Tulum National Park - 2.1 km / 1.3 mi
Cenote Calavera - 2.3 km / 1.4 mi
Gran Cenote - 4.2 km / 2.6 mi
Playa Ruinas - 3.7 km / 2.3 mi
Cenote Crystal - 4.4 km / 2.7 mi
SFER IK - 4.9 km / 3 mi
Las Palmas Public Beach - 5.5 km / 3.4 mi
Playa Paraiso - 5.8 km / 3.6 mi
Tulum Beach - 6.1 km / 3.8 mi
Tulum Mayan Ruins - 7.1 km / 4.4 mi
Ven a la Luz Sculpture - 8.5 km / 5.3 mi
Cenote Manatí - 10.6 km / 6.6 mi
Sian Ka'an Biosphere Reserve - 11 km / 6.9 mi
Kaan Luum Lagoon - 11.3 km / 7 mi
About the property
Property policies
Check-in
Check-in: From 03:00 pmCheck-out: Until 12:00 pm
Check-in Instructions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests driving to the property should contact this property in advance.
Important information
You need to know
No pets and no service animals are allowed at this property.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
Personal protective equipment, including masks, will be available to guests.
Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
Property description
In Tulum (Tulum City Center)
Location
A stay at Hotel El Capitan Tulum places you in the heart of Tulum, within a 10-minute drive of Tulum National Park and Gran Cenote. This hotel is 3.6 mi (5.8 km) from Playa Paraiso and 4.4 mi (7.1 km) from Tulum Mayan Ruins.
Rooms
Make yourself at home in one of the 15 air-conditioned rooms featuring Smart televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and blackout drapes/curtains.
Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a television in a common area.
Business, and other amenities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and a safe deposit box at the front desk.